Urgent! IRT Helpdesk Analyst Job Opening In Sofia – Now Hiring IQVIA
**Join us on our exciting journey!**
IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients.
Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.
**Job Overview - IRT Helpdesk Analyst (IRT exp essential)**
Provide support and assistance to project managers and project teams related to the assigned project(s).
Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices.
**Essential Functions**
+ Provide issue management investigation support.
+ Support PM in client interactions, where required, providing technical input for issue
+ resolution.
+ Carry out data change requests through call, chat or email handling
+ Interaction with delivery support teams and lead investigation oversight to
+ resolution.
+ Support PMs with High Complexity Data reconciliation.
+ Coordinates data extractions from systems which requires technical understanding
+ and/or high-risk/sensitive areas.
+ Knowledge Base Maintenance
+ Contribute to Streamlining and industrialization of process’s within the Integrated Support Group and feedback
+ Group management as needed
**Qualifications - our ideal candidate will have**
+ High School Diploma or equivalent Req
+ 5 years of related work experience Req Or
+ Equivalent combination of education, training and experience Req
+ Good communication and interpersonal skills
+ Good problem solving skills
+ Strong organizational skills
+ Results and detail-oriented approach to work delivery and output
+ Ability to work under close direction
+ Strong software and computer skills, including MS Office applications
+ Ability to prioritize, actively seek input and problem solve
+ Ability to work independently and manage time efficiently
+ Ability to establish and maintain effective working relationships with coworkers, managers and clients
**HOURS OF WORK: 1500 HRS - 200 HRS (BST)**
**PLEASE SUBMIT YOUR CV IN ENGLISH**
We know that meaningful results require not only the right approach but also **the right people** .
Regardless of your role, we invite you to reimagine healthcare with us.
You will have the opportunity to play an important part in helping our clients drive healthcare forward and
**Whatever your career goals, we are here to ensure you get there!**
**We invite you to join IQVIA™.**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Learn more at https://jobs.iqvia.com
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create connections that accelerate the development and commercialization of innovative medical treatments.
Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact.
No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.
Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Great news! IQVIA is currently hiring and seeking a IRT Helpdesk Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IRT Helpdesk Analyst Jobs Sofia.
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Before the Interview:To prepare for your IRT Helpdesk Analyst interview at IQVIA, research the company, understand the job requirements, and practice common interview questions.
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