SAP iXP Intern Information Developer in Cloud Lifecycle Management

Job description

**We help the world run better**

At SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How?

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1.

**Culture of collaboration** : meet with mentors, make new friends across the globe and create a thriving personal network.
2.

**Project-driven experience** : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3.

**Gain visibility** : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**PURPOSE AND OBJECTIVES**

As part of the Cloud Lifecycle Management organization, we specialize in automating the delivery, updating, upgrading, and decommissioning of the entire SAP software portfolio for our customers.

We leverage the latest technologies to provide both Cloud and On-Premise solutions.

Our mission is to design, develop, deliver, operate, and document state-of-the-art cloud services that enable customers to monitor and manage their SAP business applications in a cloud-based environment (public, hybrid and private).

**EXPECTATIONS AND TASKS**

We are looking for an Information Developer (User Assistance Developer) intern to join our team and work on the development of technical content such as product documentation, blogs and articles, tutorials, and video demonstrations.

You will have the opportunity to work with highly experienced user assistance developers and learn how to present information in the most appealing and understandable way.

You will be part of a collaborative, positive and diverse working environment, consisting of established professionals and young talents.

**Responsibilities:**

+ Take part in several role-specific trainings that will support your onboarding and introduce you to the fundamentals of user assistance.
+ Join a team of highly skilled user assistance developers and work on real-life tasks like creating educational videos, blogs, help pages, infographics, and more.
+ Learn how to work with the latest technologies in the user assistance field – a DITA-based content management system, Camtasia, Adobe Creative Cloud, and many more.

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**

**Skills and Competencies** :

+ University student of Philology – English as main language is preferred (Computer Science student with excellent English is also an option)
+ Fluency in written and verbal English
+ Excellent verbal and written communication skills
+ Willingness to learn new standards and guidelines for writing technical documentation
+ Creative thinking
+ Attention to detail, analytical and problem-solving skills
+ Strong collaboration and teamwork skills
+ Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
+ Very good organizational skills

**WHAT WE OFFER:**

+ Extensive knowledge about the best practices in user assistance and the software development process
+ Highly efficient and motivated team
+ Buddy program, where you will be paired with an experienced mentor who will help you with your job, learning and development

Training and guidance through all specifics of the user assistance role

#SAPNextGen

​ **Bring out your best**

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) .

Specific conditions may apply for roles in Vocational Training.

**EOE AA M/F/Vet/Disability:**

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 428693 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

Required Skill Profession

Other General