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Urgent! z/OS Technical Support Professional Job Opening In Sofia – Now Hiring IBM
**Introduction**
Join an innovative team focused on delivering and maintaining IBM Z Operating System (z/OS) which runs IBM mainframe computers.
We provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe because of the dedication our Technical Support has to our clients.
Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM and our clients worldwide.At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry for solutions you can be proud of.
Above all, we are looking for applicants who will thrive in an open, vibrant, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on a high performing team!
**Your role and responsibilities**
Your Role and Responsibilities :
You will provide technical support assistance to IBM Z software and solutions clients using problem determination and problem source identification skills in z/OS.
This includes reading/analysis of code as well as a review of memory dumps, logs, and traces.
In addition to technical skills in your IBM Z component, you will use your communication skills to directly interface with some of IBM’s largest customers.
In doing so, you will be forming action plans and collaborating with the customer as well as other IBM teams to drive problems to a solution.
Problems can take the form of usage/how-to as well as code defects.
You will be responsible for recommending and implementing new improvements to existing technical support tools, procedures, and processes.
You will also be able to make improvements to z/OS products to improve reliability, uptime, and serviceability.
After extensive technical and process training, our primary role will be to ensure timely response to Client high priority cases.
Some off shift and weekends support coverage will be required as the candidate becomes proficient.
**Required technical and professional expertise**
* Strong knowledge of at least one programming language and being open to learning new languages that are unique to the IBM Z environment
* Excellent English communication skills (verbal and written)
* Acting in a respectful and professional manner to represent IBM to its high-profile clients
* Knowledge or experience working with one or more of: Operating system administration / Operating system internals (e.g., kernel, file system, networking, client-server, performance / Programming and scripting languages (e.g., C, Java, Python, or Shell) / Programming and data structure concepts / Cloud and virtualization administration and usage / Coursework in Data Structures and Algorithms
**Preferred technical and professional experience**
* Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Science, or related field, and/or equivalent experience
* Familiar with or experience with IBM Z
* Growth and applying your technical knowledge toward solving problems
* Assessing customer situations, then applying common sense to manage those situations
* Working with a global team to share ideas on how to work and solve problems
* Customer driven focus
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Unlock Your z OS Potential: Insight & Career Growth Guide
Real-time z OS Jobs Trends in Sofia, Bulgaria (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for z OS in Sofia, Bulgaria using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4 jobs in Bulgaria and 4 jobs in Sofia. This comprehensive analysis highlights market share and opportunities for professionals in z OS roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IBM is currently hiring and seeking a z/OS Technical Support Professional to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: z/OS Technical Support Professional Jobs Sofia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IBM adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a z/OS Technical Support Professional Jobs Bulgaria varies, but the pay scale is rated "Standard" in Sofia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for z/OS Technical Support Professional typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for z/OS Technical Support Professional, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your z/OS Technical Support Professional interview at IBM, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IBM's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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